Frequently Asked Questions
Common questions on how to get the Pros you need, and the answers on how Staffie just works for you.
Getting started
How does Staffie work?
How do I sign up?
What roles can you fill?
What type of people are on the platform?
Is Staffie based in Singapore?
Pricing and payments
How much does Staffie cost?
How do payments work?
Posting shifts
How far in advance do I need to post shifts?
How long does it take for my shift to go live?
Can I interview a Pro before the shift?
Managing shifts and bookings
What if someone doesn't show up?
What is Staffie's cancellation policy?
What if a Pro isn't suitable for my business?
Can I shorten a shift on the day?
Do you fill full-time positions?
Multi-outlet and group accounts
Can I manage multiple outlets from one account?
Can I give outlet managers their own access?
Does each outlet need its own payment method?
Is there a dedicated account manager?
Who can work on Staffie?
Who is eligible to work on Staffie?
Can I filter Pros by age, gender, or race?
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The F&B gig platform that works